Wholesale Policies

Wholesale Policies 

Cuata.shop offers wholesale purchasing options for businesses, retailers, and large orders. We aim to make it easy and reliable for wholesale customers to source authentic LEGO® sets.


1. Eligibility

Wholesale accounts are available to:

  • Registered businesses

  • Verified retailers

  • Organizations purchasing in bulk

You must provide valid business documentation to qualify for wholesale pricing.


2. Minimum Order

  • Minimum order quantity: 20 units per order

  • Orders below the minimum may not be eligible for wholesale pricing


3. Pricing

  • Wholesale pricing is exclusive for approved accounts

  • Prices may vary depending on quantity and availability

  • All prices exclude taxes and shipping, unless otherwise stated


4. Payment Terms

  • Full payment is required upfront for wholesale orders

  • We accept PayPal, bank transfer, and other approved payment methods


5. Shipping

  • Shipping is available only to Germany, Austria, and the Netherlands

  • Orders are processed within 1–2 business days

  • Delivery times may vary depending on the order size


6. Returns & Refunds

  • Wholesale returns are handled case by case

  • Defective products may be replaced or refunded

  • Non-defective product returns require approval from our support team


7. Contact

For wholesale inquiries or account setup:
📩 Email: wholesale@cuata.com
📞 Phone: +49 30 5470 7922

Business hours: Monday–Saturday, until 2:00 PM (Berlin Time)