Report Security Issues

At Cuata.shop, the security of our website and our customers’ data is a top priority. If you discover a vulnerability or security issue, we encourage responsible disclosure.

1. How to Report

Please report any security issues directly to our dedicated security team:

📩 Email: security@cuata.com

Include the following information in your report:

• A detailed description of the issue

• Steps to reproduce the issue

• Any screenshots, logs, or relevant files

2. Response Time

Our security team will acknowledge your report within 48 hours and provide updates as we investigate and resolve the issue.

3. Responsible Disclosure

We ask that you:

• Do not exploit the vulnerability for personal gain

• Do not share the issue publicly until it is resolved

• Work with our security team to resolve the issue safely

4. Legal Safe Harbor

If you follow this reporting process in good faith, you will not face legal action from Cuata.shop.

5. Contact

For all security reports:
📩 Email: security@cuata.com
📞 Phone: +49 30 5470 7922
📍 Address: Ernst-Bloch-Straße 77, 12619 Berlin, Germany

Business hours: Monday–Saturday, until 2:00 PM (Berlin Time)